Please be aware that there will be scheduled maintenance of library systems which may affect access to online resources on Saturday 21 December between 5 am and 6pm. This will allow essential maintenance to be performed by the service provider.

If you experience any access issues during this time, we advise users to try again after 6pm. You may need to clear your cookies and cache in order to access the resources, you can see how to do this here. We apologise for any inconvenience this may cause.

If you are experiencing any other issues with online resources from the library, please contact the team via email at ertenq@gcu.ac.uk Please be advised this email address is not monitored over the weekend.

Please be aware that there will be scheduled downtime which may affect links to scanned material on Resource Lists on Monday 9^th December between 5.30pm and 6pm. This will allow essential maintenance to be performed by the service provider.

We apologise for any inconvenience this may cause.

If you are experiencing any other issues with online resources from the library, please contact the team via email at ertenq@gcu.ac.uk 

Please be aware that the Library’s system provider has scheduled essential maintenance from 11pm to midnight on Wednesday 7 December.  

The library Discover search and Resource Lists system may be unavailable for some of this time.

Please accept our apologies for any inconvenience this may cause.

We are currently experiencing access issues to Scanned material that loads using Kortext Reader on Resource Lists. This is due to unexpected downtime from the platform provider.

The provider is working to resolve this issue as soon as possible.

We will provide an update to this post with further information as we receive it.

We apologise for any inconvenience this may cause.

[UPDATE 29.02.24, 12.07]

This issue is resolved. Thank you for your patience, and our apologies once more for any inconvenience caused.

If you are experiencing any other issues with online resources from the library, please contact the team via email at ertenq@gcu.ac.uk 

Please be aware that there will be scheduled downtime on the VLebooks platform on Sunday 8th October between 4pm – 7pm in order for the vendor to perform essential maintenance. We have been advised that the platform will be VLebooks offline for approximately one hour during this period.

We apologise for any inconvenience this may cause.

If you are experiencing any other issues with online resources from the library, please contact the team via email at ertenq@gcu.ac.uk 

Please be aware that the Library’s system provider has scheduled essential maintenance from 11pm on Saturday 3rd to 1am on Sunday 4th June.

Discover search and Resource Lists may therefore be unavailable for some of this time.

Please accept our apologies for any inconvenience this may cause.

Please be aware that we are currently experiencing access issues to the resource Cite them right.

We are currently working with the publisher to resolve this issue ASAP and we apologise for any inconvenience this may cause.

UPDATE: WORKAROUND

The vendor has issued the following advice on using Cite them right while the access issue is being addressed.

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Website information:

* We are aware of an issue with pages under two navigation menu links: ‘Choose Referencing Style’ and ‘Browse Categories’. We are working on a fix.

* Please use the search bar to find content you are looking for. All pages and articles with referencing guidance remain available. Apologies for the inconvenience.

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Further to this, GCU users can access the ebook version via the Library’s webpages here: https://bit.ly/3JzsI6E

If you are having any issues with online resources please contact the Electronic Resource Team at ertenq@gcu.ac.uk