• Information literacies …. – represent a significant and growing deficit area. – pg 6 & 24

• JISC develops ongoing research and support programs for institutions in best practice in developing information literacy and web awareness – pg10

• reference to staff skills – initial staff training and CPD programmes – pg 10 there is an equal imperative for employers to use and develop the skills of the people they already employ – pg 18

• it appears that lecturers and teachers are not generally disposed to interactive communication online – pg 24 (this is similar to LTS’s finding re teachers lack of ICT skills / confidencidence in using ICT and why they developed the Masterclass ICT community)

• interacting face to face – acquires added importance and significance. Face to face contact with staff matters to students. – pg 28 (supported by students protesting at Edinburgh University on cut in staffing / lecturer numbers)

• some reference to pedagogies and the use of web 2.0 technologies in assessment (tracking individual contributions in blogs, wikis – one of the case studies presented at the GCU RealWorld seminar springs to mind) but they also talk about the students becoming part of the assessment – essays (from the web) found and critiqued.

• the use of social networking software, usually Facebook as a means of helping students establish contact with each other – make friends – prior to enrolement – pg 31 also gain an understanding of the prior experience and expectations of their new entrants so that they are able to respond appropriately and effectively to them – pg 34

• Web 2.0 technologies fit perfectly with …. – the constructivist approach although this type of learning does not sit comfortably with all present day students who expect the tutor to function as a an authoritative transmitter of information. – pg 36 (Relates back to independent learning and information literacy).

• Most of the presenters of oral eveidence are based in Scotland – University of Edinburgh, Napier, Strathclyde (CAPLE), interestingly Ewan McIntosh used to work at LTS. – pg 49